Specialist Product Services(Port Operations)

• Based in Shanghai – China

About the role

Rio Tinto Mining Commercial (Shanghai) Co., Ltd. (“RTMC”) is a wholly owned subsidiary of the Rio Tinto Group, one of the world’s leading mining companies. Established in June 2019 in the China (Shanghai) Pilot Free Trade Zone, RTMC aims to enhance proximity to the Chinese market, provide better services to small- and medium-sized steel mills, and conduct iron ore portside trading activities across Chinese ports.

The Product Services team is responsible for managing portside operations, cargo logistics, and bonded warehouse activities across China. Acting on behalf of upstream marketing entities, the team coordinates vessel berthing, oversees cargo processing and inventory management, engages port operators and service providers, and ensures the efficient and timely delivery of products to customers. Leveraging its extensive expertise in portside operations, the Product Services team plays a critical role in enhancing supply chain efficiency, operational resilience, and market responsiveness for Rio Tinto.

With the development of the Simandou project, portside production will expand from traditional blending and screening to include tertiary crushing, introducing more complex operating models and significantly larger volumes. This evolution requires strengthened capabilities in operational management, cargo safety, and inventory control, as well as enhanced oversight of HSE performance across port operators and service providers. The Product Services team will play a pivotal role in ensuring that operations are conducted in a safe, efficient, quality-assured, and compliant manner, supporting the successful ramp-up and sustained performance of Simandou supply chains.

The Specialist Product Services role will provide operational and commercial support to the Product Services team, contributing to the effective delivery of portside operations and supply chain activities. Working under the guidance of the Manager Product Services, the role will coordinate stakeholder engagement, support contract administration, monitor operational performance, and assist in identifying opportunities for continuous improvement, helping ensure the successful ramp-up and long-term performance of Simandou supply chains.

Reporting to Manager Product Services, you will be accountable for:

1. Port/Business Development and New Opportunity Support

• Assist in the development and administration of contractual frameworks, including preparing service scopes, commercial terms and supporting documentation.

• Support commercial engagements with port operators, tertiary crushing operators, cargo agents and inspection companies, including coordinating meetings, tracking actions and maintaining contract records.

• Monitor contractual performance and provide recommendations to improve operational and commercial outcomes.

2. Vendor Management and Operational Risk Management

• Support day-to-day engagement with port operators, tertiary crushing operators, cargo agents and inspection companies.

• Monitor contractor performance against contractual requirements and agreed service levels.

• Assist in identifying and assessing operational risks related to cargo handling, cargo release, customs processes, inventory management and storage activities.

• Maintain operational risk registers and support implementation of mitigation measures.

• Verify operational records and documentation to support commercial and operational compliance.

3. Reporting Preparation

• Prepare routine operational and commercial reports for internal stakeholders and management.

• Maintain KPI dashboards and performance tracking tools for tertiary crushing portside operations.

• Analyse operational performance trends and highlight emerging risks, opportunities and improvement areas.

• Support the preparation of executive presentations, monthly business reviews and management reporting materials.

• Ensure data accuracy, consistency and timely reporting across all operational activities.

• Collect and analyse relevant operational data to support business decisions and continuous improvement initiatives

4. Others

• Support the Manager Product Services in overseeing daily port operations and ensuring safe, efficient, and compliant execution across all relevant ports.

• Develop and maintain effective relationships with port authorities and key stakeholders in China, facilitating ongoing collaboration and supporting future operational initiatives and commercial opportunities.

• Support customer profiling and stakeholder engagement activities, gathering market intelligence and customer insights to better understand evolving customer needs and inform future business strategies.

About you

To be successfully considered for this role, you will have:

• Bachelor’s degree or above in Management, Logistics, Shipping, Supply Chain Management, Law, Business Administration, or other relevant disciplines.

• Minimum 5 years’ relevant experience in bulk commodity logistics, port operations, supply chain management, cargo handling, inventory management, and/or processing operations.

• Demonstrated knowledge of port operations, customs clearance processes, cargo inspection, warehousing activities, and operational risk management within a bulk commodity environment.

• Proven ability to coordinate and manage complex operational activities across multiple locations while working effectively with a broad range of internal and external stakeholders.

• Strong analytical and problem-solving skills, with the ability to interpret operational data, identify risks and opportunities, and support informed business decision-making.

• Excellent interpersonal, communication, and stakeholder engagement skills, with the ability to build productive working relationships across different functions and organizations.

• Self-motivated, proactive and detail-oriented, with a strong commitment to safety, compliance and continuous improvement.

• Ability to work under pressure, manage competing priorities, and respond effectively in a dynamic operational environment.

• Fluent in written and spoken English.

• Advanced proficiency in Microsoft Office applications, particularly Excel and PowerPoint, with experience in data analysis and reporting preferred.

• Experience in port operations, vessel loading/unloading activities, inventory control, cargo logistics, or related operational environments is highly desirable.

About us

We’re on a mission to become the world’s most valued metals and mining business – for the people who invest in us, the people we work and partner with, and the communities around us.

We operate across 35 countries and 6 continents, where our 61,000+ employees are working to find better ways to provide the materials the world needs. Our core products – iron ore, copper, aluminium and lithium – are the building blocks of a cleaner, smarter future.  To meet growing demand, we’re focused on keeping our people safe, while running and delivering world‑class operations and projects. And we’re committed to doing it responsibly – delivering lasting positive impact through deep expertise, strong social licence and long‑standing partnerships. Together, we’re solving global challenges and creating shared success.

China is Rio Tinto’s largest market, and home to our biggest shareholder, customers and important strategic partners. Rio Tinto shares a long, fruitful history of partnership with China. Our collaboration today ranges from trade, exploration, project development, and digital innovation, to R&D and talent development. China also serves as an important source of goods and services that support our global operations. We are also working together to address significant challenges such as climate change and sustainable development to shape a collective future.

Our values

Our people, culture and values create an environment where everyone feels safe, respected and empowered, so we can continue to find better ways together.

• Care: Care about the safety of ourselves and others, creating an environment of trust, and the impact we have on our colleagues and others, communities and the environment.

• Courage: Courage to show vulnerability, speak up and challenge when we can do better, and take ownership of our actions and outcomes to drive performance.

• Curiosity: Curiosity to learn and grow in our fields of expertise, look for opportunities to solve problems with everyday innovation, and be open to different perspectives.

About Rio Tinto
 

Rio Tinto is a leading global mining and materials company. We operate in 35 countries where we produce iron ore, copper, aluminium, critical minerals, and other materials needed for the global energy transition and for people, communities, and nations to thrive.
 

We have been mining for 150 years and operate with knowledge built up across generations and continents. Our purpose is finding better ways to provide the materials the world needs – striving for innovation and continuous improvement to produce materials with low emissions and to the right environmental, social and governance standards. But we can’t do it on our own, so we’re focused on creating partnerships to solve problems, create win-win situations and meet opportunities.

Respect and Inclusion

At Rio Tinto, we particularly welcome and encourage applications from Indigenous Peoples, women, the LGBTQIA+ community, mature workers, people with disabilities and people from different cultural backgrounds.

We are committed to an inclusive environment where people feel comfortable to be themselves. We want our people to feel that all voices are heard, all cultures respected and that a variety of perspectives are not only welcome – they are essential to our success. We treat each other fairly and with dignity regardless of race, gender, nationality, ethnic origin, religion, age, sexual orientation or anything else that makes us different.

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