- Access to industry-leading technical development programmes
- Join an encouraging leadership group, committed to your growth and development
- Join our global leading business offering outstanding personal development & global career opportunities
We’re Finding Better Ways™ to provide materials the world needs, now and in the future. Our values – care, courage and curiosity – guide how we work and how we treat each other.
About the role
We are looking for a IT Site Leader who will be responsible for providing customer-focused end user support at our Charlotte office.
This is a great opportunity for someone who possesses advanced knowledge of Microsoft O365 digital solutions including Power platform to contribute across all phases of the software development life cycle.
Reporting to the Manager Collaborative Applications and working in a collaborative community, a challenging and exciting environment within the Information Technology department, you will:
- Be responsible for ensuring that all Rio Tinto Standards for technology are met.
- Be responsible for communicating effectively with Rio Tinto colleagues in both technical and non-technical manner.
- Be the primary resource to monitor and collect feedback provided for site services and support for the Charlotte location.
- Identify areas and processes within the support business area where Power Platform and Microsoft O365 can be better leveraged and facilitate process improvement
- Understand business area opportunities to provide solutions by applying problem-solving and decision-making skills.
- Perform installs, moves, add and changes for Rio Tinto Standard Hardware and Software
About you
- A commitment to the safety of yourself and your team
- Mobile Device Administration/Support- iOS/Android Intune
- Experience installing and supporting database and application servers, Windows PCs, and networking hardware (switches, routers, Wi-Fi).
- Thoroughly knowledgeable for all Microsoft Office O365 technologies as well as learning functions (Microsoft Learn).
- Understands Power Platform and app development processes.
- Proficient knowledge in the following disciplines required:
- Windows OS and Active Directory
- Endpoint and mobile device management
- IP networking and networking protocols
- Telephony and voicemail administration
- Teams/Live Event/Collaboration room administration, training, and support.
- Microsoft Office M365 Productivity Suite and related apps (Teams, Forms, Visio)
- Microsoft SCCM/Azure
What we offer
- Be recognized for your contribution, your thinking and your hard work, and go home knowing you’ve helped the world progress.
- A work environment where safety is always the number one priority.
- Competitive base salary reflective of your skills and experience with an annual incentive bonus.
- Access to top-tier family-friendly health programs including medical, prescription drug, dental, vision, life insurance coverage, and various voluntary benefits.
- Excellent retirement plan including up to 6% defined company contribution; Generous 401k matching program.
- Attractive share ownership plan.
- Comprehensive leave policies which cover all the moments that matter in life: PTO (paid time off), paid holidays, and paid bereavement leave.
- A generous parental leave policy, which ensures you’re able to spend quality time with your new family.
- Discount programs for leisure purposes and access to Virgin Pulse with incentives supporting your wellbeing.
- Access to our Employee Assistance Program (EAP), which provides confidential counselling or expert guidance for you and your family to help get through life’s challenges
About Rio Tinto
Rio Tinto is a leading global mining and materials company. We operate in 35 countries where we produce iron ore, copper, aluminium, critical minerals, and other materials needed for the global energy transition and for people, communities, and nations to thrive.
We have been mining for 150 years and operate with knowledge built up across generations and continents. Our purpose is finding better ways to provide the materials the world needs – striving for innovation and continuous improvement to produce materials with low emissions and to the right environmental, social and governance standards. But we can’t do it on our own, so we’re focused on creating partnerships to solve problems, create win-win situations and meet opportunities.
Respect and Inclusion
At Rio Tinto, we particularly welcome and encourage applications from Indigenous Peoples, women, the LGBTQIA+ community, mature workers, people with disabilities and people from different cultural backgrounds.
We are committed to an inclusive environment where people feel comfortable to be themselves. We want our people to feel that all voices are heard, all cultures respected and that a variety of perspectives are not only welcome – they are essential to our success. We treat each other fairly and with dignity regardless of race, gender, nationality, ethnic origin, religion, age, sexual orientation or anything else that makes us different.
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Rio Tinto is a leading global mining and materials company. We operate in 35 countries where we produce iron ore, copper, aluminum, critical minerals, and other materials needed for the global energy transition and for people, communities, and nations to thrive.
We have been mining for 150 years and operate with knowledge built up across generations and continents. Our purpose is finding better ways to provide the materials the world needs—striving for innovation and continuous improvement to produce materials with low emissions and to the right environmental, social and governance standards. But we can’t do it on our own, so we’re focused on creating partnerships to solve problems, create win-win and meet opportunities.
Rio Tinto is committed to equal employment opportunity. All qualified applicants will be considered without regard to race, color, sex, age, religion, national origin, disability, or any other characteristic protected by federal, state, or local law.
We are committed to an inclusive environment where people feel safe, respected and valued. We want our people to feel that all voices are heard and that a variety of perspectives are not only welcome but are essential to our success. We treat all our people fairly and with dignity.
Rio Tinto participates in E- Verify to confirm work authorization. Please visit http://www.ucis.gov/ for more information.
Start your application
Take your leadership career to the next level.
Where can Rio Tinto take you?
You’re passionate and ambitious with tremendous career aspirations. The breadth and growth of our organisation empowers you to define your ideal career path.
Take a look at Katie’s career journey
- 2022 - PresentManager Projects - Energy DevelopmentBrisbane, Queensland, Australia
- 2021Superintendent Operations CentreBrisbane, Queensland, Australia
- 2020Development / Drill and Blast SuperintendentPilbara, Western Australia
- 2019Deputy Quarry ManagerPilbara, Western Australia
- 2018Development SupervisorPilbara, Western Australia
- 2017Senior Engineer of Drill, Blast and SurveyPilbara, Western Australia
- 2016Production EngineerPilbara, Western Australia
- 2015Mine scheduler - 2 week plannerPilbara, Western Australia
- 2014Drill and Blast EngineerPilbara, Western Australia
- 2012Graduate Mining EngineerPilbara, Western Australia
Working at Rio Tinto
Help us deliver the materials that make human progress possible.
The plane you’re flying in just landed. You fire up your phone and get your laptop out of the overhead bin. Immediately, you’re in work mode – thousands of miles from your office. Do you ever stop to think about all the materials that make life in the 21st century possible? At Rio Tinto, we discover, develop and deliver the materials that drive human progress. When you work with us, you’ll experience advantages you won’t find anywhere else.
Our application process
01
Apply
The first thing you’ll need to do is apply to the role. You can do this with your LinkedIn profile or you can upload your resume. We’ll also ask you to complete a few questions before you submit your application.
02
Undergo assessments
Our assessments are designed to help us work out whether you are suitable for the role. We will let you know which ones you’ll need to complete.
03
Interview(s)
Our interviews could be in person or online. It’s a great opportunity for us to get to know you a bit better, answer any of your questions and talk about the exciting career opportunity you have applied for.
04
Offers and checks
At this stage, we will let you know if you have been successful. If you have been, we’ll need to conduct a couple of checks, such as a background or security check. You may also need to do a medical assessment depending on the role you have applied for.
05
Join the Rio Tinto team
Once the checks have been completed, we’ll be in touch to talk with you about your start date and answer any questions you may have before you start with us.