Manager Communities & Social Performance (CSP) | Gladstone
- Lead with purpose. Build trusted partnerships. Shape a stronger future for Gladstone and the communities connected to our operations
- Build your career and your connections in Gladstone, a coastal community where your work can make a meaningful impact
- Permanent, full-time opportunity which includes attractive salary, annual incentives and a range of additional benefits designed to make your life better
We’re Finding Better Ways™ to provide materials the world needs, now and in the future. Our values – care, courage and curiosity – guide how we work and how we treat each other.
About the role
We are looking for an experienced Manager Communities & Social Performance (CSP) to lead our CSP function across Gladstone operations including Boyne Smelters Limited (BSL), Yarwun and Queensland Alumina Limited (QAL), helping to build and maintain a strong social licence to operate across the region.
This pivotal leadership role will shape and deliver our Gladstone CSP strategy, strengthen our social licence to operate, and build trusted, long-term relationships with Traditional Owners, communities, government, industry bodies and the broader Gladstone community. Leading a team of CSP professionals, you will work closely with operational and functional leaders to manage social risks and opportunities, deliver meaningful partnerships and commitments, and create sustainable shared value for our business and the Gladstone community.
The Communities & Social Performance team works closely with operational leaders and community stakeholders to ensure Rio Tinto's activities are delivered responsibly and sustainably. Through effective engagement, partnership development and proactive management of social performance risks and opportunities, the team plays a critical role in maintaining Rio Tinto's reputation and strengthening our connection with the communities where we live and work.
What you’ll be doing
Reporting to the General Manager – BSL, you will play an influential role in supporting sustainable operations, fostering trusted partnerships, and embedding CSP principles across our operations.
Your key responsibilities will be to:
- Lead the development and execution of the Gladstone CSP strategy and annual plan, ensuring alignment with Rio Tinto's broader objectives and standards
- Provide leadership, coaching and strategic direction to a team of CSP professionals
- Build and maintain trusted relationships with Traditional Owners, local government, community organisations, industry groups and key external stakeholders
- Develop a deep understanding of community priorities, emerging issues and regional opportunities to inform business decisions and mitigate risk
- Lead stakeholder engagement activities that strengthen Rio Tinto's reputation and social licence to operate
- Identify, negotiate, implement and manage community partnerships, agreements and commitments that deliver shared value outcomes
- Oversee social investment programs, sponsorships and community initiatives to ensure meaningful and sustainable outcomes
- Manage complex social performance issues and stakeholder concerns, ensuring alignment with legal obligations, company policies and CSP standards
- Monitor and report on CSP performance, including stakeholder engagement effectiveness, community sentiment, commitments management and grievance resolution
- Promote cross-functional collaboration across Operations, Projects, HSEC, Government Relations, People Experience and other business functions to achieve CSP outcomes
- Represent Rio Tinto at community, industry and government forums across the Gladstone region
- Champion the principles of responsible engagement, cultural heritage protection, sustainable development and inclusive stakeholder relationships
About you
To be successfully considered for this role, you will have the following:
- Significant leadership experience in Communities & Social Performance, stakeholder engagement, community relations, government relations or a related discipline
- Demonstrated experience leading and developing high-performing teams
- Tertiary qualifications in social sciences, community development, communications, public policy, environmental management or a related field
- Strong understanding of social performance principles and community engagement practices within complex operational environments
- Proven ability to build and maintain trusted relationships with diverse stakeholders, including Traditional Owners, community leaders, government representatives and industry partners
- Experience managing complex community or stakeholder-related risks, issues and opportunities
- Excellent communication, influencing and negotiation skills
- Strong strategic thinking capability, with the ability to balance community expectations and business objectives
- A commitment to sustainable development, cultural awareness, inclusion and creating shared value
- Experience working within heavy industry, resources, energy, infrastructure or similar sectors will be highly regarded
We are committed to an inclusive environment where people feel comfortable to be themselves. We want our people to feel that all voices are heard, all cultures respected and that a variety of perspectives are not only welcome – they are essential to our success. We treat each other fairly and with dignity regardless of race, gender, nationality, ethnic origin, religion, age, sexual orientation, or anything else that makes us different.
What we offer
Be recognised for your contribution, your thinking and your hard work, and go home knowing you’ve helped the world progress.
- A work environment where safety is always the number one priority
- A competitive salary package with annual cash incentive awards for eligible employees
- Career development & education assistance to further your ambitions
- Access to top tier family-friendly health and medical programs and pension plan
- Wellbeing benefits
- Generous Rio Tinto employee share program
- Employee Assistance Program
- Ongoing individual wellbeing support for you and your family for personal and professional matters
- Leave for all of life’s reasons (vacation/annual, paid parental, sick leave)
- Relocation support
Where you will be working
Opened in 1982, Boyne Smelters Limited is Australia’s second largest aluminium smelter with a 1,000-person strong workforce. Located approximately 20 kilometres southeast of Gladstone at Boyne Island on the Central Queensland coast, BSL produces around 500,000 tonnes of aluminium per annum.
Activities at BSL include manufacturing carbon anodes in the carbon plant, aluminium production (smelting) in reduction lines, and casting of molten material into aluminium products ready to ship. The smelter is connected via a conveyor belt to the Queensland Alumina Limited refinery for the supply of alumina.
Boyne Smelters is proud to contribute to the local community alongside the Rio Tinto Gladstone Aluminium sites – QAL and Yarwun refinery – through impactful funding initiatives and regional investment.
Please note, to be successfully considered for this role you must complete all pre-screening questions.
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About Rio Tinto
Rio Tinto is a leading global mining and materials company. We operate in 35 countries where we produce iron ore, copper, aluminium, critical minerals, and other materials needed for the global energy transition and for people, communities, and nations to thrive.
We have been mining for 150 years and operate with knowledge built up across generations and continents. Our purpose is finding better ways to provide the materials the world needs – striving for innovation and continuous improvement to produce materials with low emissions and to the right environmental, social and governance standards. But we can’t do it on our own, so we’re focused on creating partnerships to solve problems, create win-win situations and meet opportunities.
Respect and Inclusion
At Rio Tinto, we particularly welcome and encourage applications from Aboriginal and Torres Strait Islander people, women, the LGBTQ+ community, mature workers, people with disabilities and people from different cultural backgrounds.
We are committed to an inclusive environment where people feel comfortable to be themselves. We want our people to feel that all voices are heard, all cultures respected and that a variety of perspectives are not only welcome – they are essential to our success. We treat each other fairly and with dignity regardless of race, gender, nationality, ethnic origin, religion, age, sexual orientation or anything else that makes us different.
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Rio Tinto is a leading global mining and materials company. We operate in 35 countries where we produce iron ore, copper, aluminum, critical minerals, and other materials needed for the global energy transition and for people, communities, and nations to thrive.
We have been mining for 150 years and operate with knowledge built up across generations and continents. Our purpose is finding better ways to provide the materials the world needs—striving for innovation and continuous improvement to produce materials with low emissions and to the right environmental, social and governance standards. But we can’t do it on our own, so we’re focused on creating partnerships to solve problems, create win-win and meet opportunities.
At Rio Tinto, we particularly welcome and encourage applications from Indigenous Peoples, women, the LGBTQ+ community, mature workers, people with disabilities, and people from different cultural backgrounds.
We are committed to an inclusive environment where people feel comfortable being themselves. We want our people to feel that all voices are heard, all cultures respected and that a variety of perspectives are not only welcome – they are essential to our success. We treat each other fairly and with dignity regardless of race, gender, nationality, ethnic origin, religion, age, sexual orientation, or anything else that makes us who we are.
Start your application
Take your leadership career to the next level.
Where can Rio Tinto take you?
You’re passionate and ambitious with tremendous career aspirations. The breadth and growth of our organisation empowers you to define your ideal career path.
Take a look at Katie’s career journey

- 2022 - PresentManager Projects - Energy DevelopmentBrisbane, Queensland, Australia
- 2021Superintendent Operations CentreBrisbane, Queensland, Australia
- 2020Development / Drill and Blast SuperintendentPilbara, Western Australia
- 2019Deputy Quarry ManagerPilbara, Western Australia
- 2018Development SupervisorPilbara, Western Australia
- 2017Senior Engineer of Drill, Blast and SurveyPilbara, Western Australia
- 2016Production EngineerPilbara, Western Australia
- 2015Mine scheduler - 2 week plannerPilbara, Western Australia
- 2014Drill and Blast EngineerPilbara, Western Australia
- 2012Graduate Mining EngineerPilbara, Western Australia
Working at Rio Tinto
Help us deliver the materials that make human progress possible.
The plane you’re flying in just landed. You fire up your phone and get your laptop out of the overhead bin. Immediately, you’re in work mode – thousands of miles from your office. Do you ever stop to think about all the materials that make life in the 21st century possible? At Rio Tinto, we discover, develop and deliver the materials that drive human progress. When you work with us, you’ll experience advantages you won’t find anywhere else.
Our application process
01
Apply
The first thing you’ll need to do is apply to the role. You can do this with your LinkedIn profile or you can upload your resume. We’ll also ask you to complete a few questions before you submit your application.
02
Undergo assessments
Our assessments are designed to help us work out whether you are suitable for the role. We will let you know which ones you’ll need to complete.
03
Interview(s)
Our interviews could be in person or online. It’s a great opportunity for us to get to know you a bit better, answer any of your questions and talk about the exciting career opportunity you have applied for.
04
Offers and checks
At this stage, we will let you know if you have been successful. If you have been, we’ll need to conduct a couple of checks, such as a background or security check. You may also need to do a medical assessment depending on the role you have applied for.
05
Join the Rio Tinto team
Once the checks have been completed, we’ll be in touch to talk with you about your start date and answer any questions you may have before you start with us.



















